Returns: At Splice Mart, we want you to be completely satisfied with your purchase. If you’re not happy with an item, you can return it within [30 days] of receiving it for a full refund or exchange.
Eligibility for Returns:
- Items must be unused, in their original packaging, and accompanied by a receipt.
- Certain items, such as [list non-returnable items, e.g., clearance items, personalized products], are not eligible for return.
Return Process:
Contact our customer service team at info@splicemart.com to initiate a return.
Package the item securely and include your order number and a copy of your receipt.
Ship the package to the address provided by our customer service team.
Refunds: Refunds will be processed within [7-10 business days] after we receive and inspect your return. The refund will be issued to the original payment method.